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－Faster, cheaper and more secure!
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Enterprise Value:
Through the rapid delivery of express mail to customer value, and then into the value of the enterprise; to provide staff to maximize the value of display space, to maximize the increase in enterprise space; to maximize the value created for society, enterprises will also be get to maximize social return. Enterprise slogan:
Under the guidance of the service system, we have all the time for the customer, so that customers can feel no matter where the location service and intimate concern.
Service concept:
"Customer-oriented services to the leading" is the bounden duty of the customer so that customers realize that they are extremely important, our attitude all along stood for a customer-oriented stance, unexpected customer service, only guarantee in order to establish brand-centric management philosophy.
Enterprise spirit:
We advocacy realistic style of thinking, rewards innovation and technology and marketing strategies, keeping pace with the times, pioneering spirit to forge ahead.
Talent Concept:
"Love it as one's children, cherish life, such as" follow the Chinese Confucian culture, create a rich cultural atmosphere, the competitive survival of the fittest at the same time established a mechanism to ensure that the development of the enterprise updated source of power.
The company's quality objectives and targets:
Quality Policy: The hard-working and pragmatic, do first-class enterprise; in order to forge ahead and do well-known brand; customer-oriented, the highest quality service.
Quality goal:: customer satisfaction rate of not less than 93%; complaint rate was controlled at 3% or less; personnel training, qualification rate of not less than 87%; Vehicle Maintenance passing rate of not less than 98%.
Service slogan:
Commitment to customer satisfaction is a firm belief in American Express,
American Express people-oriented is always the criteria
Accept the challenge are shipped learned person must have the spirit of
Teamwork is the American Express network operation security,
Is to help others help themselves, is transported learned person of faith.
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Hong Kong address: Hong Kong Luk Hop Street San Po Kong, 8 Luk Hop Industrial Building, A3 Tel :852-27251967 Fax :852-27251557
Copyright (1999-2008) c Express (Hong Kong) Logistics Co., Ltd. All rights are reserved. E-mail: info@ytexpress.com |
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